hI,
well firstly I've had problems with my laptop and had to restore it to factory settings, which is why I used norton backup,
however on restarting my system norton backup recognised my device as a completely different device and wouldn't allow me to restore old files onto it, I therefor tried to remove the newly recognised computer but accidentally removed my old computer and the backed up files, is there any way to get this back?
have been disappointed with this product thus far, any help would be very appreciated