Just purchased NU16 to run under Windows 8, but can't get it to install. When the installation file starts to run, it usually locks up Windows and nothing happens. Managed once to get as far as displaying the Terms and Conditions acceptance box, but nothing happened after I accepted,except it locked up Windows. I've tried everything I can find in Norton Support and Live Chat (I was put in a queue and gave up after waiting a while). Already running Norton 360, but I'm tired of messing with NU16, frustrated with Norton, ready to request a refund for NU16, and change to another vendor for security and utilities services. Any last minute advice before I do that?
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