So NU15 has been touched by the Symantec genies too. It used to work on this computer, but I've had it off because I felt it slowed my computer down. I stupidly decided to try it again. Installation went fine until I clicked "Check your disk". That produced a white screen that did not load and could not be closed without restarting computer. On restart same thing.
Tried contacting www.norton.com/chat and entered all required details. Chat agent informed me I had contact support for NIS/NAV. I had quite clearly entered that I needed support for NU15, but anyway, he said he would transfer me.......................................................................................................................................................................................................................................................................................................... After a long wait... "Sorry, can I confirm your phone number?" Gave number - " Someone will contact you within 24hrs. From past experience with Customer Support returning calls, I'm not holding my breath.
Uninstall/ reinsatall and yep, Same thing.
That with the issues of no local vault in the 2013 versions and no Firefox support for the 2012 versions tears it for me.
I expect a much better experience for the price Symantec ask than this.
Abandon ship,
The Symantec ship is sinking!
Yes, I do have a Case Number if any Symantec Employee's want it.
:smileymad:
Edit: This was all after two rounds of Smart Update, the second of which offered a discounted NU16. I wouldn't have that if you paid me!