I'm an official Norton Ghost Newbie but reasonably experienced in the PC and Windows world. I just purshased Ghost 15 on-line to use to create drive copies for backup purposes and I can't seem to get Ghost to recognize my new Western Digital MyBook 3TB drive as an external drive for recording the Ghost output files.
My basic setup is an "old" PC (AMD Athlon 64-bit based) that has two physical internal drives. Set up to dual boot to Windows 7 Pro 64-bit and Windows XP SP3. I use mostly the Win 7 side. The physical drives are each Seagate 1TB . One is partitioned to a 750 GB partition and a 250GB (the Win XP) partition. I have two external drives attached to an aftermarket USB 3.0 port. One is the WD MyBook, the other is a Seagate 1.5 TB in a NexStar 3 housing. Ghost can see the NexStar device but not the MyBook.
There were three drivers identified as incompatible during the installation procedure for Ghost:
The following devices do not have drivers in the Symantec Recovery Disk.
WAN Miniport (IKEv2)
Silicon Image SiI 3132 SoftRaid 5 Controller
PPPoP WAN Adapter
Based on the details provided (see the attached Word doc for the messages from the installation process), these are all 64-bit drivers and incompatible with Ghost. I am assuming that the SoftRaid device is the driver for the MyBook and thus is not visible to Ghost.
Does anyone have any good ideas for how I can set up Ghost to recognize the My Book while I am running the Windows 7 64-bit OS?
Thanks.
- Ron Murch -