Hi All:
Have combed the forum for tips. Many are similar but none solve this completely.
Have NU15 all updates and live update done daily at minimum. Windows 7 64bit.
Have run NU 15 before to defrag etc. No issues until switched from IE8 to Mozilla/ Firefox several months ago.
Clean disk selection of NU 15 on the "browsers" tab shows Int. Explorer w/ "status" as installed. When in fact it is not installed. Below that are several other popular browsers. I actually use Firefox, and it's updated regularly.
It says "not installed" when it is the browser that I use.
The last two times (I didn't see a pattern til 2nd running of NU clean disk) the cleaning function took out 3661 items. It makes a list each time it runs so I can see it in tiny font.
The downside is that it destroys my ability to read/delete any hotmail. It doesnt load propertly in that the usual picture/formatting seems "off" Also noticed a frequently used website do not load w / pictures just the words in an outline format.
Attempted fix was to 1) uninstall reinstall Java. That alone did not work Tried a uninstall reinstall of Adobe. That didn't seem to do it either. Went back to a recovery point. Seemed to work after that either alone or inconjunction with above.
So as much as I like to be "tidy-ed up" by Norton, it takes me a while to fix and I don't reall know what i am fixing or just recovering over the problem.
Any suggestions welcome.
PS If you need screen shot as I see in other posts please advise best way to produce one