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Norton Utilties 16 Disk Doctor Problem

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Hello All,

 

When I run Norton Disk Doctor from Norton utilites 16. The computer reboots like it's suppose to. Then I get the message.

Wait for device Ready

Norton Disk Doctor

Jobmanagerlasterror: cjobmanager:: checkout error!

Cannot load job group batch!

File name:

Cannot load norton disk doctor tasks queue XML file!

It's possible it was corrupted

Trying to repair it...

Press any key to continus...

 

 

This below does not solve My Problem!!!

Any More Help  ???  This is Very Urgent to Me

 

mdavid

 

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>> Temperance Wrote:

 

To help troubleshoot this issue, please follow the steps shown below.

1. Boot your computer in to Windows
2. Double-click on the "My Computer" / "Computer" icon to open your "Drive Selection" window
3. Right-click on your "C:\" drive
4. Select "Properties"
5. Select "Tools"
6. Under 'Error Checking', select "Check Now..."
7. Select both of the following check boxes

- Automatically fix file system errors
- Scan for and attempt recovery of bad sectors

8. Select "Start"
9. Select "Schedule disk checks" (you will be prompted to do this)
10. Restart your computer

The computer will then go through a disk check when the computer is rebooting. Allow the process to complete (this can take several minutes) and let the computer boot back to Windows.

11. Start "Norton Utilties 16"
12. Select "Recovery" > "Repair Drives"
13. Select Drive Operation
14. Select "Start"


Regards,
Temperance

=========================

 

 

 

 


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