The "Recovery Point Browser" in Norton Ghost 15 (SP1) unexpectedly crashes after opening a recovery point. I am running Windows Vista Home Premium (64 bit) wth all the latest patches. When I select a recovery point in the "Recovery Point Browser", I get a window showing the "root" of the volume that was successfully backed up - and when I attempt to move/resize the window, I get this:
Faulting application V2iBrowser.exe, version 15.0.1.36526, time stamp 0x4b8e6c8d, faulting module gdiplus.dll_unloaded, version 0.0.0.0, time stamp 0x4f2bf90a, exception code 0xc0000005, fault offset 0x6e8d74b2, process id 0x1d40, application start time 0x01ce0f2c7d4493e8.
My recovery point is:
Source recovery point: J:\Backups\Library\Ghost_C002_i001.v2i
Created: 18/02/2013 7:02 PM
Split across multiple files: No
Computer name: Library
Restore Anyware: Not permitted
Drive: Library (C:\)
Size: 918 GB
File System: NTFS
Recovery point description: None
Details follow (compliments of the MS Event Viewer):
Log Name: Application
Source: Application Error
Date: 19/02/2013 9:37:43 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Library
Description:
Faulting application V2iBrowser.exe, version 15.0.1.36526, time stamp 0x4b8e6c8d, faulting module gdiplus.dll_unloaded, version 0.0.0.0, time stamp 0x4f2bf90a, exception code 0xc0000005, fault offset 0x6e8d74b2, process id 0x1620, application start time 0x01ce0f2c5837b6e8.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-02-20T05:37:43.000Z" />
<EventRecordID>6959</EventRecordID>
<Channel>Application</Channel>
<Computer>Library</Computer>
<Security />
</System>
<EventData>
<Data>V2iBrowser.exe</Data>
<Data>15.0.1.36526</Data>
<Data>4b8e6c8d</Data>
<Data>gdiplus.dll_unloaded</Data>
<Data>0.0.0.0</Data>
<Data>4f2bf90a</Data>
<Data>c0000005</Data>
<Data>6e8d74b2</Data>
<Data>1620</Data>
<Data>01ce0f2c5837b6e8</Data>
</EventData>
</Event>
Nasty piece of work! Can anyone help?